Returns product tab

We accept Returns or Exchanges within 15 days after receiving your order.

1. Submit an online return request at the Returns Portal or send us an email to hello@ourbrand.pt

2. Pack the item in the same box and stick the returns label on it. The customer is responsible for shipping, but we can help and issue a label  (the amount will be discounted on the refund - let us know).

3. Return the package at a pickup point (CTT or Fedex/TNT are available).

More information at Returns and Exchanges Policy.